Bank of America’s CEO, Brian Moynihan, has extensive experience managing large, venerable organizations. He has shared some insights on leading a new federal efficiency unit, DOGE, though his guidance might not resonate with the project’s heads, Tesla’s Elon Musk and politician Vivek Ramaswamy.
Elon Musk, renowned for his unconventional management style—such as drastically reducing staff or opting to sleep at his company’s sites—has strategies that have proven beneficial in some respects yet detrimental in others. For instance, company X faced significant setbacks when critical staff members, necessary for operational maintenance, were no longer present.
Moynihan advocates for a cautious approach towards cutting costs within federal agencies to maintain their efficacy. He expressed his views to PBS News, emphasizing the broader economic implications of reducing government size. He pointed out that any reduction might need to be compensated by the private sector and other areas, as government spending is often financed by debt, which can crowd out other types of financial activities.
At 65, Moynihan remains optimistic about Musk and Ramaswamy’s potential to enhance the efficiency of government bodies, claiming, “you can make any place more efficient.” He drew parallels with his own experience at Bank of America, where despite inflation and other economic pressures over nearly two decades, the bank managed to maintain its operational costs due to effective digitization and automation.
However, Moynihan cautioned that any cost-cutting measures need to be implemented sensibly to ensure they are sustainable. Otherwise, the costs might simply resurface. He noted that Musk’s bold stance has already caused apprehension among federal employees.
Musk, who is worth $349 billion, has been vocal about his plans to overhaul governmental procedures, including his intent to eliminate unnecessary regulations. He also described the ideal DOGE team as comprising highly intelligent individuals committed to drastic cost reductions, ready to work long hours on less-than-glamorous tasks.
While Musk focuses on recruiting a revolutionary team, Moynihan underscores the importance of establishing lasting changes: “The challenge for the government is, can you get the cuts to stick to the ribs?” He referenced several past presidents who aimed to enhance government efficiency, highlighting the complexity and difficulty of such endeavors.
Customer Service Dynamics
The dynamic differs significantly in Musk’s commercial ventures compared to his role at DOGE. At Tesla, Musk is accountable to shareholders who have backed him with a compensation package valued at $100 billion. Similarly, at X, Musk has personally invested a substantial sum, indicating his vested interest in the platform’s success. Despite challenges, he maintains the freedom to publicly criticize leaders of other major corporations.
In contrast, the scenario within government settings does not afford the same level of autonomy. One cannot disregard or bluntly insult the legislative bodies or the public. Moynihan points out that the ultimate responsibility in government roles is to serve the American populace effectively. This requires careful implementation of efficiencies to ensure that essential services, such as the IRS, banking regulations, and the SEC, continue to function properly, facilitating capital formation.
Moynihan assures that with the right approach, which includes automating redundant tasks, it’s possible to achieve lasting efficiencies within any organization, including governmental entities. This approach ensures that core services are not only preserved but also enhanced.
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Jamie Prescott specialises in economic journalism, breaking down complex topics like global trade and finance into digestible stories. Jamie helps readers stay informed about the economy and its impact on local communities.